Dell 924 All-in-one Inkjet Printer Driver Install Update
I just upgraded from Windows 8. Without rambling on about what did not work, here's what did:. Uninstall any other Dell printer drivers that get carried over from Windoze 8. Also, remember that old printers like this don't like to be plugged into a USB 3 port. It seems that only part of the drivers for faxing got carried over in the upgrade to 10, then when I tried to install the other drivers on top from 2 different discs I had that came with the printer, I kept getting error messages.
This is all kinda frustrating as the precheck before the upgrade indicated everything would be fine with no incompatibility issues. I also had an issue where my touchpad wouldn't work after the upgrade but thanks to other kind souls who had already figured that one out on this board, that was an easy fix.
Lucas, I am having the same problem that you experienced with the upgrade to Windows 10 but I cannot locate my driver disc.. Further advise would be really helpful with the no driver problem for win What are the steps for removing the printer drivers? Should I try using the disc or getting the driver from the Dell website? I have been able to successfully reinstall my Dell printer!
I eventually pieced together what I needed to do after a lot of research and even more trial and error. Finding a link to the driver was extremely helpful and so were the instructions about installing the driver in Vista Service Pack 2 compatibility mode.
Uninstall the printer and the driver from every place imaginable! You might need to stop the print spooler in local services within the task manager in order to delete the printer and driver. I had multiple copies of partially installed printers--very frustrating! I used both the Device Manager and the Devices and Printer feature to look for opportunities to delete the device s and driver. The easiest way to delete the drivers was in the File Explorer.
Restart the computer and verify that the printer and driver have been removed. If not, delete them again, restart the computer, and check again until everything is cleared.
When you finish this step, restart the print spooler if you had stopped it. Disconnect everything that goes into the printer and disconnect the other ends of those cables, too.
The directions about using compatibility mode and running the file as Administrator are extremely important! If the Dell Setup Wizard offers to create the driver directory because it does not already exist, that's a good sign! Later the Setup Wizard will say that it has completed but that's not the truth. The next screen will give you an opportunity to do a test print and let Dell monitor your printer usage. Answer the questions but do not request the test print.
I was never able to get the test print to work at this point. Next you will see the screen about faxing and scanning.
Close that window and check the Device Manager and Devices and Printers to see the status of the printer. Make sure that it shows up under Printers and not under Other Devices. If it says something about installation in progress, that's bad news. Also, if the setup program gets stuck or you see a Windows application that tells you that your device has not been fully installed, you will need to go back to Step 1.
Another bad omen is a cartridge stall error on the printer. Otherwise, power down the computer and the printer and do a cold start. Check again in Devices and Printers and the Device Manager to see that the status of the printer is okay and that it is designated as your default printer.
If so, you'll soon be hearing the familiar sound of your printer cranking out beautiful work for you! I read that some people used the printer troubleshooter. I tried it a couple times but the changes it made didn't lead to a successful installation for me.
I saw some posts that said to avoid using the troubleshooter but I also saw a post that said it had worked for two printers for one poster. For me it seemed that the troubleshooter altered the driver in such a way that my printer wouldn't work, which sent me back to Step 1. I installed Windows 10 five days ago and getting my printer to communicate with the computer again took up the lion's share of my "spare time.
I hope that what I learned will be of use to other owners and save them some time and frustration! I also am not using a network printer, so if either of these situations applies to you, you will have to determine how to establish those settings. Denise I could not locate the steps to correct this Print issue and I was hoping that you might know the protocol that I need to follow to get my Dell Photo All-In-One Printer working again.
I was able to install my Dell printer, Office , with no problems. Like everybody on line I have the same problems. My new printer has four ink cartridge Ha,Ha. No more drivers for this printer. I did have some luck on the wayback machine. I managed to pull a cached page. Here is the page.
Hope it helps someone. Tell us about your experience with our site. Lucas North Created on August 10, Without rambling on about what did not work, here's what did: This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I recommend this discussion Lucas Lucas, I am having the same problem that you experienced with the upgrade to Windows 10 but I cannot locate my driver disc.. LeonMU Replied on October 21, In reply to grahamshepherd's post on September 1, Hello Guys, I have the same problem. I'am still searching and keep you update. Here were the key steps: Refer to these links for how to download and install the drivers: Hi Denise, thank you for the great instructions..
FrankDeighan Replied on January 30, LeonMU Replied on January 31, In reply to FrankDeighan's post on January 30, Yeah wright , i now have a samsung laser, still i miss my dell. Looks like dell took the page down.
This site in other languages x.
Dell Photo 924 All in One Printer
Once downloaded and executed the driver will install automatically and guide the user through the setup process. This file contains a compressed or zipped set of files. Download the file to a folder on your hard drive, and then run double-click it to unzip the set of files. Follow the instructions to complete the installation.
how to use a dell AIO 942 printer with windows7
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